Our Services

We provide 4 core services to your dealership: internet lead management, answering inbound sales calls, setting private event appointments and making vehicle equity calls.

Internet Lead Management: Our web lead management process has industry leading stats that show that our clients increase the ROI on their internet marketing efforts. With an average 5 minute response time, you can be confident that your future clients are getting the answers they need about the vehicle they are interested in.

Inbound Sales Calls: Each time the phone rings, there is a customer with a question they are wanting answered quickly and professionally. Direct your inbound sales calls to us and do not miss anymore valuable opportunities as your front desk staff pages someone from your sales team. Our team will not only answer their questions but also work on developing the customer until an appointment has been set!

Private Event Appointments: Use our services to turn your next private event into a successful event with our team utilizing your database to develop your existing customers into returning customers driving the latest and greatest your dealership has to offer! Let our professional Telephone Conversation Specialists make the calls your sales team has traditionally done, and you will see the results on your sales floor!

Vehicle Equity Calls: Do not miss an opportunity to earn repeat business by allowing us to explain the benefits of updating to a newer vehicles to your customers. Our staff are trained to develop customer's interest in upgrading their vehicle by making equity calls at optimal times of the day. Have us develop repeat business, even when your dealership is closed for the day!

OUR PERFORMANCE

We work with you to increase your online auto sale opportunities and have consistently proven to perform well above the industry standard. We attribute our excellent performance to 3 core things. Our proprietary software allows us to ensure that we are managing your web leads more accurately and efficiently than the leading CRM. Secondly we hire the great staff and continually develop their skills on the phone to keep your sales team busy with appointments. And lastly, we work directly with you to maximize the ROI on all your internet marketing, so that you spend your marketing dollars where you will see results!   

By choosing Dealer Intelligence to spearhead Sales Business Development, Dealerships will realize the following benefits:

  • Maximize return on marketing and advertising dollars
  • Extended internet hours of operation; contact us for the hours of operation for your time zone
  • Access to industry specific Internet Conversion Specialists and Telephone Sales Consultants
  • Professional management and monitoring of Internet Conversion Specialists and Telephone Sales Consultants
  • Mitigate risk from labour shortages due to sickness and attrition (zero HR headaches)
  • Incremental savings from no longer having to recruit, train and manage Internet Conversion Specialists and Telephone Sales Consultants or the requirements of having an internet manager
  • Experienced staff on multiple CRM systems
  • Weekly or Monthly analytics